FAQ

With your initial purchase, you'll buy a Townsville Firewood wheelie bin, which is a one-time investment. You'll also receive approximately 100kg of high-quality firewood.

When you need more firewood, simply place an order for a refill. Townsville Firewood will exchange your empty bin for another bin full of the best wood in town! If for any reason your existing bin is damaged or unsuitable to be re-used in our bin exchange system, we'll call you to work out a solution.

Yes, the Townsville Firewood wheelie bin is yours to keep and use as you please after the initial purchase.

Yes, the Townsville Firewood wheelie bin is designed to be easy to move, making it convenient for customers to transport firewood as needed.

Absolutely! The Townsville Firewood wheelie bin is designed to keep the firewood dry, ensuring you have dry and ready-to-burn wood whenever you need it.

No, you don't need to worry about termites when using Townsville Firewood. The firewood is delivered termite-free and the wheelie bin prevents termites (and other pests) getting into the wood.

No, there's no need to lift or stack the firewood yourself. Townsville Firewood exchanges your existing bin for another bin so all the hard work is done for you!

No, using Townsville Firewood is clean and hassle-free. There's no mess to worry about, and the wood is neatly stacked in the wheelie bin for your convenience.

No, Townsville Firewood offers free delivery for refills, making it even more convenient for you to have quality firewood delivered to your location.

The 240L Townsville Firewood wheelie bin holds about 100kg of split hardwood. This is equivalent to 5x 20kg bags or almost 7x 15kg bags.

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